Financial Protection and Company Information

Inca Tern CPC RB5A2838

Inca Tern is only found off the western coast of South America between Ecuador and Chile and is one of the species we are expecting to see on our 'Humboldt Current' expedition cruise in 2024 © Chris Collins

WildWings (which is a division of Birds and Wildlife Limited) has financial failure insurance provided by Travel Vault. This fully protects you in the unlikely event that Birds and Wildlife Limited ceases trading.

WildWings is committed to customer satisfaction and consumer financial protection. We are therefore pleased to announce that, at no extra cost to you, and in accordance with the current Package Travel Regulations all passengers booking with us are fully insured for the initial deposit, and subsequently the balance of monies paid as detailed in your booking confirmation form. The policy will also include repatriation if required, arising from the cancellation or curtailment of your travel arrangements in the unlikely event of the insolvency of Birds and Wildlife Limited.

This Policy is issued by Evolution Insurance Company Limited which is registered in Gibraltar No. 88737 with a registered office at 5/5 Crutchett’s Ramp, Gibraltar, GX11 1AA.

Evolution Insurance Company Limited is authorised and regulated by the Financial Services Commission in Gibraltar and authorised and subject to limited regulation by the Financial Conduct Authority (FCA) in the UK.

In the unlikely event of Insolvency of Birds and Wildlife Limited please follow the procedures below:

Claims should be submitted in writing, supported by documented evidence quantifying the value of the claim, to: Evolution Insurance Solutions Limited, 53A High Street, Saffron Walden, Essex, CB10 1AA or via email to [email protected]

Policy exclusions: This policy will not cover any monies paid back to you by your Travel Insurance or any losses which are recoverable under another insurance or bond (with the exception of Credit and Debit card). This policy will also not cover any loss sustained by Passenger(s) booked on a flight-inclusive package sold and commencing within the United Kingdom.

You can access the The Package Travel and Linked Travel Arrangements Regulations 2018 here: https://www.legislation.gov.uk/uksi/2018/634/contents/made

Click here to view more information about Travel Vault.

Birds and Wildlife Limited is a company registered in England and Wales with company number 13164427 and the registered address is 9 Pound Close, Long Ditton, Surbiton, Surrey KT6 5JW.